FAQ

Most asked questions:

Shipping

Do you ship worldwide?

No, we only ship US. Free shipping will be provided if your order amount is more than 50 USD. 

Where you ship goods from?

Normally we ship the goods from China. meanwhile we also have warehouse in US. It depends on the inventory of the warehouse.

How are shipping rates calculated?

We offer shipping at the following rates:

General shipping: Under $50 – $5.99 flat rate, $50 and over – Free shipping (Within the contiguous United States).

Standard/Fast shipping: Price Varies and will be calculated at checkout(Within the contiguous United States).

What is the shipping time?

You can check the shipping time in the different shipping methods at checkout. Please allow 2 business days for processing standard shipping orders, and 1 business day for fast shipping orders. Processing and shipping time estimates do not account for holidays and non-business days.

How do I track my package?

You can track your parcal via the Confirmation Email.

Payment & Ordering

How can I pay for my order?

We accept all major credit cards, as well as PayPal, Apple Pay and Google Pay!

How do I use PayPal to pay for my order?

Once you are prompted to enter your payment information during checkout, please select the PayPal option.

How do I cancel my order?

Only unshipped orders may be cancelled.  Cancellation may be done either through email or by telephone. Refund will be made if the card is charged.

Is my information safe using this website?

Absolutely! Our Secure Software is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it can’t be read as the information travels over the internet.

What if my address is wrong?

If your address is not available, we will send you an email. Please check your email within 24 hours after placed your order. We will do everything we can to fulfill your order.

Return & Refund

What is your refund policy?

We aim to please and if for any reason you are unsatisfied with your purchase, you can return the item and we will refund your money in full up to 30 days after purchase.

For more information, please check the Return & Refund located at the bottom of the site.